Shipping charges are added in upon check out to the subtotal amount:

Most Health Products excluding traction units	$0.00-13.94	add $2.87**
	$13.95-49.98	add $ 8.50**
	$49.99-64.99	add $ 10.90**
	$65.00-94.99	add $ 12.90**
	$95.00-119.99	add $ 14.90**
	$120.00-149.99	add $ 16.90**
	$150.00-179.99	add $ 18.90**
	$180.00-209.99	add $ 20.90**
	$210.00-249.99	add $ 22.90**
	$250.00-299.99	add $ 25.90**
	$300.00-494.99	add $ 26.90**
Cervical Traction Posture Pump 1000 Trac-Collar Neck Traction Collar Saunders Cervical Traction Unit Pronex Traction Unit	$10.90**

**Products shipped to Hawaii, Alaska, and Puerto Rico will have $15.05 surcharge for shipping; Products sent to Hawaii, Alaska and Puerto Rico will be shipped via Regular USPS Postal Mail.

We must charge 6.00% sales tax to all orders in the State of Connecticut. This will be added in upon checkout.

As for shipping, Fedex does not ship to a PO Box- it requires a physical address (this address can be business or a residential address). If you do enter a PO Box for the shipping address, we will contact you to get a physical address.

The Neck Pain Relief Shop ships mostly via UPS Ground and Fed Ex. It all depends on what products are ordered:

Product	Type of Shipping
*Cervical Traction Neck Pillow *Linear Gravity Neck Pillow	Fed Ex
*All Other neck pillows *Travel Pillows	UPS Ground
*Cervical Traction Posture Pump 1000 *Pronex Traction Unit *Trac-Collar Neck Traction Collar *Saunders Traction Unit	UPS Ground
*Formula 303 *Biofreeze	First Class USPS (Regular Mail)
All other health Products	UPS Ground and Fedex
All International Orders**	Global Express Priority Mail

** All international orders, please send us an email and we will get back to you with a specific shipping quote to your country.

We have a 30 Day return policy on most of our health products. If within 30 days you are not satsified with your purchase, please contact us at sales@neckpainreliefkit.com. Send us your name, what you ordered, and the date your ordered it. We will reply back with an RA# and shipping instructions back. Please note that most products have a 5% return fee, and shipping is not refundable. Once we receive the products back, we will refund your credit card. Click here for more information about the Return Policy